Our customer service begins with a contract review. By carefully specifying conditions of satisfaction, our customer service representatives ensure that the manufacturing support tools needed to meet your expectations are in place. Each customer works closely with an assigned customer service representative to make sure you receive good products, on time, and at a fair price.

Due to our flexibility and agility, we can quickly deliver customized solutions. Here are some of the many services we offer:

• Customized inventory management and part stocking solutions including: JIT, Kanban, and other Demand/Pull or Dock to Stock replenishment programs
  
• Direct-to-retail order fulfillment and distribution services
  
• EDI capability
  
• Customer surveys to measure satisfaction and determine emerging needs and mutually beneficial opportunities
  
• Dedicated and qualified customer service representative for each customer
  
• Freight management and traffic advisory services
  
• Single unit pricing programs for administrative ease and best value pricing
  
• Supply chain management services
  
• Proprietary Manufacturing Launch Process to ensure seamless transfer from new product launch to release for ongoing manufacturing